Privacy Policy for African Cultural Celebration (ACC)

1. Introduction

African Cultural Celebration (“ACC”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase tickets, engage with our events, or interact with us online or offline.

By using our website or attending ACC events, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and payment details (processed securely by third‑party providers)

  • Postal address (where required for ticketing or communication)

B. Event & Ticketing Information

  • Ticket purchases

  • Attendance records

  • Registration details

  • Preferences for workshops, performances, or cultural activities

C. Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Cookies and similar technologies (see Section 7)

D. Media Content

  • Photos or videos taken at ACC events

  • Social media interactions (likes, comments, shares, tags)

3. How We Use Your Information

We use your information to:

  • Process ticket purchases and event registrations

  • Communicate event updates, confirmations, and customer support

  • Improve our website, services, and event experience

  • Send newsletters, promotional content, and cultural updates (with your consent)

  • Ensure safety, security, and compliance with venue regulations

  • Manage social media engagement and community interaction

  • Produce event photography, videography, and promotional materials

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to deliver tickets, access, and event services

  • Consent – for marketing communications and media usage

  • Legitimate interest – to improve our events, protect our community, and promote cultural engagement

  • Legal obligation – where required by UK law or venue regulations

5. Sharing Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Event partners, vendors, and performers where necessary for event delivery

  • Marketing platforms (e.g., Meta Business Suite, Instagram)

  • Venue management and security teams

  • Legal authorities if required by law

We do not sell your personal information.

6. Photography, Video & Media Usage

ACC events are recorded for cultural documentation, promotion, and community storytelling.

By attending the event, you acknowledge that:

  • You may appear in photos or videos

  • ACC may use event media for marketing, social media, and future promotions

  • You may request removal of identifiable images where reasonable and appropriate

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site performance

  • Analyse visitor behaviour

  • Personalise content

  • Support secure ticketing and checkout

You can manage cookie preferences through your browser settings.

8. Data Storage & Security

We implement strong administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted payment processing

  • Secure hosting environments

  • Access controls and authentication

  • Regular security reviews

Data is stored in the UK or trusted international locations compliant with UK GDPR.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing

  • Object to certain types of processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting us at the email below.

10. Children’s Privacy

ACC does not knowingly collect personal information from children under 13 without parental consent. If you believe a child’s data has been collected improperly, contact us immediately.

11. Third‑Party Links

Our website and social media pages may contain links to external sites. We are not responsible for the privacy practices of third‑party platforms.

12. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact:

African Cultural Celebration (ACC) Email: info@africanculturalcelebration.com London, United Kingdom

If you want, I can also create a Terms & Conditions, Refund Policy, or Cookie Policy to complete your website’s legal section.